By Appointment Only means that we will schedule a time for your massage session. Check out the Location tab for more information on where your massage session can take place! 

Cancellation Policy
I understand that unanticipated events happen occasionally in everyone’s life. In my desire to be effective and fair to all clients, the following policies are honored:

1) A 24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give a 24 hour advance notice you will be charged a $25 fee to be paid at your next appointment.

 

2) If you have 2 cancelations with less than a 24 hour notice, your credit card will be kept on file and charged for the full amount of your canceled session.

 

3) On the 4th cancelation with less than a 24 hour notice, you will no longer be client of Parks Therapeutic and Sports Massage llc.

 

Canceling for being sick will not result in you being charged the $25 or the full amount on the condition that you contact me as soon as you are feeling ill. Sickness symptoms include, fever, nausea, diarrhea, vomiting, chills, sore throat, muscle aches/pains outside of normal activity, coughing, etc. You will need to be 72 hours symptom free before rescheduling your appointment. If you or anyone in your household are experiencing any Covid-19 symptoms, waiting on a Covid-19 test result, have a positive Covid test, and/or are quarantined, please reschedule your appointment.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their missed appointment at the next scheduled appointment. For anyone who no-shows 2 times, your credit card will kept on file, and it will be charged the full amount for your appointment. Anyone who no shows their appointment 4 times, you will no longer be a client at Parks Therapeutic and Sports Massage llc.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others with appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the full session payment. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

I look forward to working with you!